Save time, enjoy super-fast collection for FREE at our dedicated Click and Collect stores when you pay online. Click and Collect gives you full peace of mind as to when you will receive your order, without having to worry about not being home and missing the delivery. Plus, we'll hold your items for 7 days, so you can pick it up when convenient for you. We'll email you confirmation after your order is placed with your Click and Collect order number. When you order is available to collect you will receive a Ready to Collect email. Take your Ready to Collect email to your nominated store. To use our Click and Collect service, simply select this option during the checkout at the delivery stage and select your desired store.
After placing a Click and Collect order through our website, the order will not be automatically accepted, nor is it automatically available for collection. Only after the allocated collection store has confirmed the stock is available for collection will the order be accepted, and collection be allowed. A Ready to Collect email will be sent once these conditions are met.
Click and Collect orders cannot be modified or cancelled once your order has been confirmed. In this instance the order will be collected in your nominated store and then standard returns policy applies. Your Click and Collect order will be held at the nominated store for 7 days, if you cannot collect your order within this period you must contact the store to arrange an extension. Your nominated store will also make every effort to contact you for further instructions. If your order is not collected within 7 days and no extension has been arranged, our customer care team will issue a refund using the same payment method. You will be notified after this has taken place. An administration fee may apply in the instance where you fail to collect your goods within the required time frame.
When collecting your goods at the nominated Click and Collect store, you are required to supply a copy of your Click and Collect Ready to Collect email with your unique order number (printed or on your mobile device). Orders over €300 or Order with “High Risk” items will need photo ID to be released.
If you are not personally available to collect the goods, you may appoint a representative, please contact your nominated collection store prior to collection to arrange this. The representative is required to supply a copy of your Click and Collect order confirmation email with your unique order number (printed or on their mobile device) and photo identification at the time of collection.
Click and Collect orders are not available for the purchase of gift
cards or for the
purchase of online exclusive products. We reserve the right to change or
discontinue the Click and Collect service at any time, without notice